We desire to provide a positive customer experience to all of our customers, and we aim to promote accessibility, diversity and inclusion. Our goal is to permit our customers to successfully gather information and conduct business through our website and other technology platforms.
New Haven Bank provides effective communication to our customers, and their companions, with disabilities in accordance with The Americans with Disabilities Act (ADA) and applicable state and local laws.
There are several ways we make managing your finances more convenient:
- We accept all relay calls
- We can assist you in reading and filling out forms
- Our ATMs are accessible to customers with disabilities
We strive to make our technology accessible and continuously work on accessibility improvements. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, switch technology, a TTY relay service or voice guidance headphones, our goal is to make your use of New Haven Bank technology a successful and enjoyable experience.
We recommend using the most current versions of the computer-based assistive technology applications and browsers. There are easy-to-use controls for adjusting the size and colors of content on a web page. There are no ideal content size or color combinations for all users. By using the controls provided by your browser, you can personalize the content presentation to suit your needs. Keeping your browsers up-to-date will ensure that you have the most options for accessibility. Newer browsers tend to provide more display options to make content accessible, and may work better with assistive technologies.
New Haven Bank welcomes and encourages feedback to collaborate and provide input in future initiatives for accessibility of this website or our other technologies. Anyone who wants to contact New Haven Bank to discuss the manner in which we provide goods and services to people with disabilities, has questions about our Accessibility Standards or has concerns, can contact New Haven Bank contact us at 203-285-6490 or send an email to customerservice@newhavenbank.com.