NHB 2024 Annual Report

OUR MISSION New Haven Bank is and will remain a locally-owned, managed and governed bank dedicated to serving businesses, institutions and individuals in New Haven and nearby communities located in New Haven County. New Haven Bank will deliver competitive products and relationship-based services with a focus on face-to-face service quality and execution with excellence. Judith Corprew President & Chief Executive Officer A NOTE FROM OUR PRESIDENT & CEO As I reflect on my first year as President and CEO of New Haven Bank, I feel immensely grateful and proud to lead an institution with a strong legacy of trust and commitment to community. At New Haven Bank, banking is more than transactions; it is building meaningful relationships and expanding horizons, so that our customers and neighbors can thrive. It’s an honor to work alongside our dedicated team to further this mission. In 2024, we began an exciting new chapter, with the successful opening of our West Haven branch. West Haven is a community that had long been without a local, community-focused bank. Now, local businesses and residents have a trusted, accessible financial partner, one committed to providing them with opportunities to grow and thrive, and to treating them as unique individuals. As a Community Development Financial Institution (CDFI), we are dedicated to serving underserved areas, and our West Haven branch brings that vision further to life. Our growth is steady and intentional, and our focus in 2025 will remain on deepening existing relationships and contributing to continued small business lending and community development. Community connection has always been a core strength of the bank, and in 2024, our commitment continued as we partnered with more than 70 nonprofit and community organizations. From supporting affordable housing to advancing financial literacy and educational initiatives, we believe that strengthening our community through these partnerships enriches the lives of everyone who calls New Haven County home. This year, we were honored as Best Bank in the New Haven Register’s Best of Greater New Haven Reader’s Poll, a reflection of the trust our customers place in us. On the commercial side, we were named a Top 20 Lender among banks with assets under $300 million by the Independent Community Bankers Association (ICBA). This recognition highlights our commitment to supporting local businesses with personalized loan solutions that help them succeed. Perhaps the most meaningful accolades come from our customers. You’ll see their testimonials throughout this report. Their words reflect the true impact of our work, and are the best testament to our legacy of trust and dedication to local businesses and residents. I am excited for the future of New Haven Bank and the opportunities that lie ahead. We remain committed to providing practical solutions and deepening relationships with key business partners across the region. With the support of our people and our community partners, we will continue to work tirelessly to create meaningful relationships and unlock new opportunities. We are advocates for the financial success of every customer and business we serve—and we’re here to stay.